This service is not directly open to the public. The Equality and Human Rights Commission (EHRC) manages all the referrals to the DCS. The EHRC must first make sure that there is a legal basis for the case and that conciliation is the best way forward. A written complaint must be submitted via the EHRC website. For more information please follow the link below.

Helpline Open: Mon, Tue, Thu, Fri: 9:00am to 5:00 pm : Wed: 9:00 am to 8:00 pm (last call taken at 7:45 pm)
Tel: 0845 604 6610 - England Main Number
Textphone: 0845 604 6620 - England Textphone
Fax: 0845 604 6630 - England Fax
Equality and Human Rights Commission Helpline,
FREEPOST RRLL-GHUX-CTRX,
Arndale House
Arndale Centre
Manchester
M4 3EQ
EHRC Website: www.equalityhumanrights.com