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Three Part of Act

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A woman unable to access her local library whilst using her mobility scooter.

Fish and chip restaurant failed to make reasonable adjustments for wheelchair users.

Credit card company failed to send statements in Braille.

Failure to provide appropriate changing facilities for disabled swimmers at local pool.

Local authority failed to provide bills on audiocassette.

A supermarket customer with an assistance dog was informed that no dogs were allowed in the store.

Gym user with a visual impairment offered access on condition that he was accompanied by a carer or personal assistant.

Prison service failed to make reasonable adjustments for a disabled inmate.

Mobile phone provider failed to offer an accessible upgrade to a customer with a visual impairment.

Hotel restaurant refused access to a customer with a hearing dog, citing health and safety as a reason.

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